Certificate in Managing People (N32905)
Course Overview
The Certificate in Managing People is designed to provide learners with the essential knowledge and skills in developing standards, measuring performance, motivating and empowering staff and oneself.
Course Content
At the end of this course learners will be able to:
- Practice effective supervisory management skills
- Design, implement and change standards
- Appreciate the value of effective and open communication within organisations
- Develop strategies for staff support and empowerment
- Understand the importance of effective relationships within a multi-disciplinary team
- Demonstrate effective conflict resolution and mediation skills
- Understand the importance of stakeholders’ rights and expectations in the delivery of a quality service
Assessment
In order to successfully complete the module participants will be required to complete a learner record.
Award
Upon successful completion of the module participants will be awarded a FETAC Level 6 Certificate in Managing People
Entry Requirements
Participants should have relevant experience in management and/or have completed a level 5 certificate in a business or related subject
Duration
12 weeks, 2.5 hours per week.